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*Note that Secret City Records Inc. manages Patrick Watson’s website and mailing list and, as such, will send Patrick Watson's newsletter on behalf of Patrick Watson and Watsonia Productions Inc.
All orders are shipped from Montreal, Canada. Please note that the payment of duties and taxes on products imported to a country outside of Canada is the responsibility of the customer.
Note that due to the current situation, there may be a slowdown in deliveries.
We do not exchange physical musical products (CDs, LPs). However, in the event that a product is damaged or defective, we will replace it or, if we cannot replace it, we will provide a refund. You can send an email to patrickwatsonstore@secretcityrecords.com with your order number and a description of the problem.
There are no exchanges for digital products, all sales are final.
Please note that Patrick Watson’s store is managed by Secret City Records Inc. and the billing descriptor on your credit card statement for your transactions in this store will be Secret City Records.
To ensure your order arrives before December 25th:
Canada & USA Customers: Place your orders by Sunday, December 8.
Please note that our shipping operations will be paused from December 18 and will resume on January 6.
Happy Holidays!